Guest Flow

Guest management is the heart of any successful event. GuestFlow is LetzFair’s modular solution designed to optimise, simplify, and accelerate every stage of the hosting process, removing operational complexity and ensuring a premium experience for every attendee.

Intelligent invitation and registration management

Move beyond static spreadsheets and manual processes. GuestFlow automates data entry and audience segmentation from the very first contact.

• Simplified import: upload your contacts in seconds via file upload or manual entry.
• Advanced categorisation: instantly segment your guests by role, importance, or type (e.g., Investor, Founder, VIP), tailoring the experience to their specific profile.
• Bespoke landing pages and forms: create elegant landing pages and complex registration forms without writing a single line of code. Collect crucial information - such as dietary requirements or travel details - through custom questions and mandatory fields, all in full compliance with data protection regulations.
• Flexible access levels: choose between open registrations, those subject to organiser approval, or access restricted by a private code.

Automated workflow and total control

GuestFlow transforms logistics into a logical, frictionless workflow, ensuring you always maintain control over event capacity.

• Automatic ticket issuing: manage the complete journey: Send → Decision (Accept/Decline) → Ticket Issue. Once approved, the system generates a personalised QR code ticket based on the participant type.
• Deadline & pause control: our star feature allows you to close registrations instantly or pause them to manage unexpected sell-outs or last-minute programme changes.
• Dashboard & data insights: monitor invitation progress in real time through a single control centre. Track guest status (pending, accepted, declined) and view detailed statistics, with the option to export full reports to Excel for post-event analysis.

On-site experience: fast and paperless check-in

Reduce queues and welcome your guests professionally with a fast, modern physical check-in system.

• Express check-in at the desk: on-site staff can confirm access by scanning the guest's QR code via a Web App, managing companions and last-minute registrations in real time.
• One single QR code for everything: attendees always have their tickets available in-app or via email. A single code grants access to all activities planned for their profile, simplifying navigation within the venue.

Post-event engagement and feedback

The relationship with your guests does not end when the event closes. GuestFlow includes tools to consolidate relationships and gather valuable data.

• Dynamic communications: automatically send personalised thank-you notes and follow-up messages based on specific recipient clusters.
• Customised surveys: measure the success of your event through highly customisable satisfaction surveys, sent via email or push notifications, to collect immediate feedback and improve future editions.