Privacy policy

Last updated December 9, 2024

This Privacy Policy for LetzFair srl (“we","ci" or "our“) describes how and why we may access, collect, store, use and/or share (” process “) your personal data when you use our services (“Services“), including when:

• Visit our website at https://www.letzfair.com or any other website that links to this Privacy Policy
• Interact with us in other related ways, including any sales, marketing or events

Questions or doubts? Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have questions or concerns, please contact us at info@letzfair.com.

SUMMARY OF KEY POINTS

This summary provides the key points of our Privacy Policy, but you can find more detail on any of these topics by clicking the link below each key point or by using our index below to find the section you are looking for.

What personal information do we process? When you visit, use or navigate our Services, we may process personal information based on how you interact with us and the Services, the choices you make and the products and features you use. Learn more about the personal information you provide to us .

Do we process sensitive personal information? Some information may be considered “special” or “sensitive” in some jurisdictions, such as your racial or ethnic origin, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect information from third parties? We may collect information from public databases, marketing partners, social media platforms and other external sources. Learn more about information collected from other sources.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We only process your information when we have a valid legal reason to do so. Learn more about how we process your information .

In what situations and with what types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.

How do we protect your information? We have implemented appropriate organizational and technical processes and procedures to protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to circumvent our security and improperly collect, access, steal, or modify your information. Learn more about how we protect your information.

What are your rights? Depending on your location, applicable privacy law may mean that you have certain rights regarding your personal information. Learn more about your privacy rights .

How do you exercise your rights? The easiest way to exercise your rights is to visit info@letzfair.com or contact us. We will evaluate and act on any request in accordance with applicable data protection laws.

Want to know more about what we do with the information we collect? Read the full Privacy Policy .

SUMMARY

1. WHAT INFORMATION DO WE COLLECT?

2. HOW DO WE PROCESS YOUR INFORMATION?

3. WHAT LEGAL BASIS DO WE RELY ON TO PROCESS YOUR PERSONAL DATA?

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

5. WHAT IS OUR POSITION ON THIRD PARTY WEBSITES?

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

7. HOW LONG DO WE KEEP YOUR INFORMATION?

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

9. DO WE COLLECT INFORMATION FROM MINORS?

10. WHAT ARE YOUR PRIVACY RIGHTS?

11. CONTROLS FOR DO-NOT-TRACK FUNCTIONS

12. DO WE UPDATE THIS NOTICE?

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

14. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you provide to us

In short: (In Italian only) We collect the personal information you provide to us.

We collect personal information that you voluntarily provide to us when you register for the Services, express interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us.

Personal information provided by the user. The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• names
• phone numbers
• email addresses
• Postal addresses
• job titles
• Usernames
• contact preferences
• contact or authentication data

Sensitive information. We do not process sensitive information.

All personal data you provide to us must be true, complete and accurate and you must notify us of any changes to that personal data.

Information Collected Automatically

In short: (In Italian only) Some information, such as your Internet Protocol (IP) address and/or browser and device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information), but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many companies, we also collect information through cookies and similar technologies. You can learn more about this in our Cookie Policy: https://www.letzfair.com/cookie-policy-ue/ .

The information we collect includes:

• Log and usage data. Log and usage data is service-related, diagnostic, usage, and performance information that our servers automatically collect when you access or use our Services, and that we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type and settings, and information about your activity on the Services (such as date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take, such as features you use), device event information (such as system activity, error reports (sometimes called “crash dumps”), and hardware settings).
• Device data. We collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device you use, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system and system configuration information.
• Location data. We collect location data, such as information about the location of your device, which may be precise or imprecise. The amount of information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can choose not to allow us to collect this information by refusing access to the information or by turning off the Location setting on your device. However, if you choose not to allow this, you may not be able to use certain aspects of the Services.

Google APIs

Our use of information received from Google APIs will comply with the Google API Services User Data Policy , including i limited usage requirements .

Information collected from other sources

In short: (In Italian only) We may collect limited data from public databases, marketing partners, and other external sources.

To improve our ability to provide you with relevant marketing, offers and services and to update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers and other third parties. This information includes postal addresses, job titles, email addresses, phone numbers, intent data (or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs and custom profiles, for targeted advertising and event promotion purposes.

2. HOW DO WE PROCESS YOUR INFORMATION?

In short: (In Italian only) We process your information to provide, improve and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent.

We process your personal data for different reasons, depending on how you interact with our Services, including:

• To facilitate account creation and authentication and manage user accounts. We may process your information so that you can create and access your account, as well as to keep it functioning.
• To provide and facilitate the provision of services to you. We may process your information to provide you with the requested service.
• To respond to user inquiries/provide user support. We may process your information to respond to your requests and resolve any issues you may have with the requested service.
• To send you administrative information. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
• To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns and exchanges made through the Services.
• To enable communications between users. We may process your information if you choose to use one of our offerings that allow communication with another user.
• To request feedback. We may process your information when necessary to request feedback and to contact you regarding your use of our Services.
• To send you promotional and marketing communications. We may process personal information you submit to us for our own marketing purposes, if this is in accordance with your marketing preferences. You can unsubscribe from our marketing emails at any time. For more information, see “WHAT ARE YOUR PRIVACY RIGHTS?” below.
• To provide you with targeted advertising. We may process your information to develop and display personalized content and advertising based on your interests, location and more. For more information, please see our Cookie Policy: https://www.letzfair.com/cookie-policy-ue/ .
• To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
• To identify usage trends. We may process information about how you use our Services to better understand how they are used so we can improve them.
• To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to deliver more relevant marketing and promotional campaigns to you.
• To save or protect the vital interest of an individual. We may process your information when necessary to save or protect the vital interests of an individual, for example to prevent harm.
• Access the platform. __________

3. WHAT LEGAL BASIS DO WE RELY ON TO PROCESS YOUR INFORMATION?

In short: (In Italian only) We process your personal data only when we believe it is necessary and we have a valid legal reason (i.e. a legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to enter into or perform our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

The General Data Protection Regulation (GDPR) and the UK GDPR require us to explain the valid legal bases we rely on to process your personal information. Therefore, we may rely on the following legal bases to process your personal information:

• Consent. We may process your information if you have given us permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent .
• Performance of a contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services, or at your request prior to entering into a contract with you.
• Legitimate interests. We may process your information when we believe that it is reasonably necessary to achieve our legitimate business interests and those interests do not override your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
• Send users information about special offers and discounts on our products and services
• Develop and display personalized and relevant advertising content for our users
• Analyze how our Services are used so we can improve them to engage and retain users
• Support our marketing activities
• Diagnose problems and/or prevent fraudulent activity
• Understand how our users use our products and services so we can improve the user experience
• Legal obligations. We may process your information where we believe it is necessary to comply with our legal obligations, such as to cooperate with a law enforcement or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
• Vital interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In short: (In Italian only) We may share information in specific situations described in this section and/or with the following categories of third parties.

Vendors, consultants and other third-party service providers. We may share your data with third party vendors, service providers, contractors or agents (” third parts “) who perform services for us or on our behalf and need access to that information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do so. They will also not share your personal information with any organisation other than our own. They are also committed to keeping the data they hold on our behalf secure and to retaining it for as long as we tell them to.

The categories of third parties with whom we may share personal information are as follows:

• Advertising networks
• Affiliate Marketing Programs
• Cloud Computing Services
• Data Analysis Services
• Data storage service providers
• Performance Monitoring Tools
• Retargeting platforms
• Sales and Marketing Tools
• Social nets
• Testing Tools
• User account registration and authentication services
• Website Hosting Service Providers

We may also need to share your personal information in the following situations:

• Business transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or are under common control with.
• Business partners. We may share your information with our business partners to offer you certain products, services or promotions.
• Other users. When you share personal information (for example, by posting comments, contributions, or other content on the Services) or otherwise interact with public areas of the Services, that personal information may be visible to all users and may be made publicly available outside of the Services in perpetuity. Similarly, other users will be able to see descriptions of your activity, communicate with you within our Services, and view your profile.

5. WHAT IS OUR POSITION ON THIRD PARTY WEBSITES?

In short: (In Italian only) We are not responsible for the security of any information you share with third parties who we may refer to or who advertise on our Services, but who are not affiliated with our Services.

The Services may link to third-party websites, online services, or mobile applications and/or contain advertisements for third parties that are not affiliated with us and that may link to other websites, services, or applications. Accordingly, we make no representations or warranties about such third parties and will not be liable for any loss or damage caused by your use of such third-party websites, services, or applications. The inclusion of a link to a third-party website, service, or application does not imply an endorsement by us. We cannot guarantee the security and privacy of any data you provide to third-party websites. Any data collected by third parties is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to address your questions.

6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In short: (In Italian only) We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (such as web beacons and pixels) to collect information when you interact with our Services. Some online tracking technologies help us maintain the security of our Services and your account, prevent crashes, fix bugs, save your preferences, and assist with basic site functions.

We also allow third parties and service providers to use online tracking technologies on our Services for analytics and advertising, including to help manage and display advertisements, to personalize advertisements based on your interests, or to send abandoned cart reminders (depending on your communication preferences). Third parties and service providers use their technology to provide advertisements about products and services tailored to your interests that may appear on our Services or other websites.

Specific information on how we use these technologies and how you can refuse certain cookies is set out in our Cookie Policy: https://www.letzfair.com/cookie-policy-ue/ .

Google Analytics

We may share your information with Google Analytics to track and analyze use of the Services. Google Analytics Advertising Features we may use include: Remarketing with Google Analytics, Google Display Network Impressions Reporting, and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics on the Services, visit https://tools.google.com/dlpage/gaoptout . You can opt-out of Google Analytics Advertising Features by Ad settings and Mobile App Ad Settings. Other opt-out options include http://optout.networkadvertising.org/ e http://www.networkadvertising.org/mobile-choice . For more information on Google's privacy practices, please visit the Google Privacy and Terms page .

7. HOW LONG DO WE KEEP YOUR INFORMATION?

In short: (In Italian only) We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law.

We will only retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us to retain your personal information for longer than the period in which users have an account with us.

When we no longer have a legitimate business need to process your personal data, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal data has been stored in backup archives), then we will securely store your personal data and isolate it from any further processing until deletion is possible.

8. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short: (In Italian only) Our goal is to protect your personal data through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our security measures and efforts to protect your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to circumvent our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

9. DO WE COLLECT INFORMATION FROM MINORS?

In short: (In Italian only) We do not knowingly collect data from or market to children under the age of 18.

We do not knowingly collect, solicit data from, or market to children under the age of 18, nor do we knowingly sell such personal information. By using the Services, you represent that you are at least 18 years old or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information has been collected from users under the age of 18, we will deactivate the account and take reasonable steps to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at info@letzfair.com.

10. WHAT ARE YOUR PRIVACY RIGHTS?

In short: (In Italian only) In certain regions, such as the European Economic Area (EEA), the United Kingdom (UK), and Switzerland, you have rights that give you greater access to and control over your personal information. You can review, change, or close your account at any time, depending on your country, province, or state of residence.

In some regions (such as the EEA, UK and Switzerland), you have certain rights under applicable data protection laws. These may include the right to (i) request access to and obtain a copy of your personal information, (ii) request rectification or erasure; (iii) restrict the processing of your personal information; (iv) where applicable, to data portability; and (v) not to be subject to automated decisions. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us using the contact details provided in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below.

We will evaluate and act on any request in accordance with applicable data protection laws.

UN

If you are in the EEA or UK and you believe we are unlawfully processing your personal data, you also have the right to lodge a complaint with a supervisory authority. of data protection of your Member State o to the UK data protection authority .

If you are in Switzerland, you can contact the Federal Data Protection and Information Commissioner .

Revocation of consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below.

However, please note that this will not affect the lawfulness of processing before your withdrawal, nor any processing of your personal data conducted in reliance on legitimate processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails we send or by contacting us using the details provided in the “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” section below. You will then be removed from marketing lists. However, we may still communicate with you, for example to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If at any time you would like to review or change the information in your account or close it, you can:

• Contact us using the contact information provided.
• Go to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and similar technologies: Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies or reject them. If you choose to remove cookies or reject them, this may affect some features or services of our Services. You can also opt-out of receiving interest-based advertising from advertisers about our Services. For more information, see our Cookie Policy: https://www.letzfair.com/cookie-policy-ue/ .

If you have any questions or comments about your privacy rights, you can email us at info@letzfair.com .

11. CONTROLS FOR DO-NOT-TRACK FUNCTIONS

Most web browsers and some mobile operating systems and applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this time, a uniform technology standard for recognizing and implementing DNT signals has not been finalized. Therefore, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

12. DO WE UPDATE THIS NOTICE?

In short: (In Italian only) Yes, we will update this policy as necessary to comply with relevant laws.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we may notify you by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to frequently review this Privacy Policy to stay informed about how we are protecting your information.

13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have any questions or comments about this policy, you can email us at info@letzfair.com or contact us by post at:

LetzFair srl

Via Campo Marzio, 22d

Reggio Emilia, RE 42121

Italy

14. HOW CAN YOU REVIEW, UPDATE OR DELETE THE DATA WE COLLECT FROM YOU?

Subject to applicable laws in your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please write to us at: info@letzfair.com.